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Flow of information

Wherewolf will regularly fetch a list of bookings for a time frame from the booking system API. This list is used to fill the list of expected guests for a day and to fill a calendar that helps with operations.

Learn more about this on Bookings endpoint.

Wherewolf fetching bookings

To speed up this process, the booking system provider can execute a Webhook call to notify Wherewolf about new or updated bookings.

Learn more on Booking Created or Updated webhook.

Webhook call to Wherewolf

Once a guest has finished the check-in process, Wherewolf will inform the booking system that a waiver has been signed by executing a webhook call.

Learn more on Guest update endpoint.

Webhook confirms guest waiver